1. Introduction

EURO-AGRIJA DOOEL (hereinafter "we", "our company") is committed to protecting your personal data and respecting your privacy rights. This policy explains how we collect, use, and protect your personal information.

2. What Data We Collect

When you contact us through our website, we collect the following information:

  • First and Last Name - for identification and personalized response
  • Email Address - for sending responses and additional information
  • Phone Number - optional, for quick contact
  • Company - optional, for better understanding of your needs
  • Subject and Message - for processing your request

3. How We Use Your Data

We use your personal data for:

  • Responding to your requests and questions
  • Contact for cooperation and partnership
  • Sending information about our products and services
  • Improving our services and user experience
  • Fulfilling legal obligations

4. Legal Basis for Processing

We process your personal data based on:

  • Your Consent - when you provide us with your data
  • Legitimate Interest - for responding to your requests
  • Legal Obligation - when required by law

5. Data Retention

We retain your personal data only as long as necessary for:

  • Responding to your request
  • Fulfilling contractual obligations
  • Fulfilling legal obligations

After these periods expire, your data is securely deleted.

6. Your Rights

You have the right to:

  • Access - to know what data we have about you
  • Rectification - to correct inaccurate data
  • Erasure - to delete your data
  • Restriction - to limit how we use your data
  • Portability - to receive your data in a structured format
  • Withdraw Consent - to withdraw your consent

7. Data Security

We protect your personal data through:

  • Data encryption
  • Regular security checks
  • Limited access to data
  • Staff training on security

8. Data Sharing

We do not share your personal data with third parties, except:

  • When necessary to fulfill your requests
  • When required by law
  • When you have explicit consent

9. Cookies

Our website uses cookies for:

  • Improving functionality
  • Analyzing visits
  • Personalized experience

You can disable cookies through your browser settings.

10. Contact

For questions related to this policy or your personal data, contact us:

EURO-AGRIJA DOOEL
Address: Zubovo 40, Strumica, Republic of North Macedonia
Email: info@euro-agrija.mk
Phone: +389 72 321 520

11. Changes to Policy

This policy may be changed from time to time. We will notify you of any significant changes through our website or email.

12. Effective Date

This policy is effective from January 1, 2025.